Deleting your Wealth Architecture account

This applies to the Wealth Architecture app by Ingrafta Inc. (the Wealth Dashboard), on the web, iOS and Android.

How to delete your account.

• In the app: open Privacy & Settings > Delete my account. You will be offered a copy of your data first and asked to type DELETE to confirm.
• Without the app: email info@ingrafta.com from the address on your account, with the subject “Delete my account”. This works from any device.

Deleting your account removes your sign-in and all your entries from our live database at once, and it cannot be undone. Download your data first if you want a copy. In the app, you see a confirmation as soon as it is done. If you email us, we confirm by email when it is done, within 14 days of your email. Deleting the app from your phone does not delete your account.

If you have a membership. If you have an active membership, deleting your account also cancels it straight away, and billing stops. Your access ends at once, and unused time is not refunded, except as our Terms of Use (section 7.7) say. To use the rest of the period you have paid for, cancel your membership instead: your account is then deleted when that period ends.

What we delete. Your account and sign-in records, your name and settings, and everything you entered: cash flow, holdings and balances (including archived items and the balance history log), liabilities and payments, Risk Buffer, budget, Decision Journal, Network contacts and weekly closes.

What we keep, and for how long. Payment, billing and tax records, including your customer and membership records at Stripe and our record of the membership notices about you, for 7 years; the record of when you agreed to our Terms of Use, with the email address on your account when you agreed, for at least three years, or one year after your membership ends if that is longer; your record in Kit, marked as unsubscribed, if you unsubscribed from the Checklist emails, so that we keep honoring that choice; emails and messages you sent us, for 3 years after our last contact; technical logs at our database provider for up to 7 days, and our host’s server logs for the period section 8 gives; copies of the emails we sent you, held by Postmark, for 7 days (and any backup copies for the period Postmark sets); your email address on Postmark’s list of addresses we do not email, if one of our emails to you bounced or you marked one as spam; and copies in database backups for up to 7 days, until they are overwritten. Section 8 has the details. If you signed up for the Checklist emails, deleting your account does not unsubscribe you: use the unsubscribe link in any of those emails.

Deleting some data only. You can delete individual entries in the app at any time, or email us to ask us to delete specific data without closing your account.

These words are part of our Privacy Policy (section 10).